- All our products are subjected to a period of handling before being shipped
- 99% of our orders leave the warehouse between 1 to 7 days after the order has been placed.
- Once your order has left the warehouse it takes 7-10 days on average to arrive. Just to be safe, please expect up to 20 *business days for your order to arrive after you've ordered from us.
- You will receive an email confirmation when your order gets shipped along with a tracking number.
- We offer free worldwide shipping
- *Business days: weekdays from Monday-Friday, except public holidays
Delivery time by location
Should your order not arrive within the maximum time frame, contact us and our logistics team will send you a free replacement.
- United States
- United Kingdom
- New Zealand
- Costa Rica
- Rest of the world
How can I return my order?
1. Contact us (mandatory) to get proper return instructions and the correct return address!
- Facebook support: www.facebook.com/justsuperbcom/
- Email: email@example.com
2. Print out the return request file, fill it out and put it inside the return package. (download here)
- Recipient: Luoyang WubangE-Commerce Co., Ltd
- Zip code: 471000
- Street: Wuzhou International Industrial Expo City Hengshan Road
- Area: XiGong
- City: Luoyang
- Province: HeNan
- Country: China
4. Additional notes
Exchange: Once the package is received and inspected, we will process your return.
Return for refund: Once the package is received and inspected, your refund will be processed, and a refund will be immediately applied to your credit card or original method of payment. You should receive your money back within 5-21 days (delay due to processing time of your bank).
30 Days Easy Returns
100% Money Back Guarantee*
Will I be charged any return fee/restock fee?
No, you are covered by our Free Return Policy, this means that when an item is returned for any reason (return or size change) you will not be charged any return fee/restock fee. The return shipping cost is not to be considered on us.